Refund Policy
Effective Date: May 13, 2026
At MovGrowth, we strive to provide high-quality digital marketing, music promotion, branding, and creative services. Please read our refund policy carefully before purchasing any service.
Service-Based Nature
Due to the digital and service-based nature of our work, refunds are generally not provided once a project, campaign, or service has started.
Eligibility for Refund
A refund may be considered only under the following conditions:
- The service has not yet started
- Duplicate payment was made accidentally
- We are unable to deliver the agreed service
Non-Refundable Situations
Refunds will not be provided for:
- Completed or partially completed services
- Dissatisfaction based on personal expectations
- Delays caused by missing client materials or communication
- Changes in third-party platform algorithms or policies
- Organic growth performance variations
Spotify & Marketing Disclaimer
MovGrowth does not guarantee specific streaming numbers, follower counts, playlist placements, sales, or viral success. Marketing results may vary depending on audience behavior, content quality, competition, and platform algorithms.
Chargebacks
Initiating unauthorized chargebacks after service delivery may result in permanent restriction from future services and legal action if necessary.
Project Cancellation
Clients may request project cancellation before the service begins. Once work has started, cancellation requests may not qualify for a refund.
Contact Us
If you have any questions regarding this Refund Policy, please contact us:
Email: support@peachpuff-loris-321177.hostingersite.com